FAQ
Ordering
What size should I buy?
Click on our Size Guide to check your international size.
Please note: Size & Fit may vary from brand to brand, so please use the size chart measurements as a general guide only.
Can I cancel my order?
If you need to cancel your order, please e-mail us or message us on WhatsApp as soon as possible. We will check the status of the order and advise on the possible next steps.
Unfortunately, once an order is out for delivery (you'll be notified) it cannot be cancelled.
However, you can always return the product within 7 days as per the Return Policy.
E-mail: support@styleherworld.com
WhatsApp: +971 50 124 9016
Can I change my delivery address after placing the order?
Once an order is placed and processed for delivery, the delivery address can’t be changed.
Why should I create a Style Her World account?
By creating an account online, you can view your previous purchase history, save shipping addresses for easier checkout and help us serve you better.
How to track my order?
Your order will be processed within 24–72 hours after payment. Once shipped, you’ll receive an email from our shipping partner with your tracking link.
Shipping, Returns & Exchanges
What is the shipping policy?
We aim to process orders within 24-72 hours. After order processing completion, your order will be shipped and arrive at your doorstep within 6-10 days for our Designers Collection and 9 to 16 days for the Mid-End Collection.
Taxes & Duties: Orders may be subject to import duties, taxes, or fees charged by your country’s customs on the Designers collection per shipment/package. These charges are not included in the item price at checkout and are payable by the recipient upon delivery. To estimate the import fees click here.
Typical import fees range between 5% and 10% of the order value.
We’re working to simplify this process.
How much does shipping cost?
Orders below AED 799 have a fixed shipping fee of AED 100.
Enjoy free shipping on all orders above AED 799.
What are your shipping details?
We process orders within 24-72 hours. Packages typically arrive within 9-16 days for Mid-End Fashion products and between 6 to 12 days for the Designer Brands. If you need to make a return, our dedicated support team is ready to assist you promptly.
Do you ship overseas?
We currently only ship to the United Arab Emirates, Qatar and Saudi Arabia for the Designers Brands and only the UAE for the Mid-End Clothing Fashion products.
From where does StyleHerWorld ship?
We ship from USA, Europe and Sweden.
How do I request a return or exchange?
You have 7 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at support@styleherworld.com.
We do not exchange products, however, you can always return them and order a new product.
Refunds are processed after the returned items are received and inspected. Processing time may vary depending on your payment method.
Rest assured, if your return is approved, the refund will be processed within 15 business days after approval.
Contact Us
Who can I speak to?
Our team is happy to support you in any question you may have.
You can contact us on:
E-mail: support@styleherworld.com
WhatsApp: +971 50 124 9016
Support hours:
9AM-5PM AST
Import Duties and Taxes
Will I pay Import charges?
Orders may be subject to import duties, taxes, or fees charged by your country’s customs on the Designers collection per shipment/package. These are not included at checkout and are payable by the recipient upon delivery. To estimate the import fees click here.
Typical import fees range between 5% and 10% of the order value.
We’re working to simplify this process.
Business Model
From where does Style Her World Ship?
1. Designer products are shipped from Europe and the USA.
2. Mid-End Clothing Fashion products are shipped from the USA.
Discounts
When will my discount appear?
Advertised discounts are applied at checkout.
While browsing, you’ll see the original prices on each product — your discount will appear automatically at the checkout page before completing your purchase.
Products
Are the products genuine?
Absolutely, all Style Her World products are Genuine.